Changes Coming to NextMuni By Mariana Maguire When the SFMTA first partnered with NextBus more than twenty years ago to create NextMuni, the real-time transit vehicle arrival predictions system was state-of-the-art and revolutionary for its time. As technology has advanced and our transit system has grown, we are moving to a new system that will best meet the needs of our customers. Last year, the SFMTA Board of Directors and the Board of Supervisors approved a contract for the Next Generation Customer Information System to replace NextMuni. Set to debut in 2022, the new Customer Information System will focus on improving predictions accuracy, particularly near the beginning of routes, along with several other customer-friendly upgrades. New, larger graphical signs in transit shelters will also feature maps showing the real-time positions of vehicles. These enhancements will help improve the customer experience and make riding transit e...
Service Update During COVID-19 By Today Mayor Breed and the city’s Director of Health Grant Colfax announced that the City and County of San Francisco will join with five other Bay Area counties, Alameda, Contra Costa, Marin, San Mateo and Santa Clara, to issue a Public Health Order in response to the COVID-19 pandemic. The Public Health Order requires that residents remain in their homes, with the only exception being for essential services and needs, effective tonight at midnight. The purpose of this directive is to work together to reduce the transmission of the virus. This is an evolving and challenging situation, and we are prepared to address it. We will be prioritizing service to community lines that get people to hospitals and commercial streets. We will also be suspending express bus and special event services to focus our resources on the areas that need it most. What Does This Mean For Our Riders? We will be running on a reduced weekday non-school schedule. There ...
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