Changes Coming to NextMuni
Changes Coming to NextMuni By Mariana Maguire When the SFMTA first partnered with NextBus more than twenty years ago to create NextMuni, the real-time transit vehicle arrival predictions system was state-of-the-art and revolutionary for its time. As technology has advanced and our transit system has grown, we are moving to a new system that will best meet the needs of our customers. Last year, the SFMTA Board of Directors and the Board of Supervisors approved a contract for the Next Generation Customer Information System to replace NextMuni. Set to debut in 2022, the new Customer Information System will focus on improving predictions accuracy, particularly near the beginning of routes, along with several other customer-friendly upgrades. New, larger graphical signs in transit shelters will also feature maps showing the real-time positions of vehicles. These enhancements will help improve the customer experience and make riding transit e...
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